Generous holiday allowance
Charity / volunteering days
Income protection insurance

Client Payroll Team Lead

Salary Competitive plus Bonus and Benefits
Location Drogheda, Ireland
Mergefield Title {Mergefield Value}
Mergefield Title {Mergefield Value}

This is a Permanent, Full Time vacancy that will close in {x} days at {xx:xx} BST.

PayCheck Plus is seeking a Client Payroll Team Lead to join our business. Reporting into the Operations Manager you will be responsible for leading and managing the Managed Payroll Team (Irish and UK) at different levels in their payroll careers.

This role will also be responsible for evaluating current systems and internal practices. With an expectation to develop and recommend policies and procedures to ensure payroll is processed accurately and efficiently in a timely and compliant manner for our customers. 

 

Responsibilities 

  • Support the Managed Payroll Team in communicating with their client base and setting fees for additional payroll requirements.
  • Support the Managed and Lite Payroll Teams with technical queries pertinent to Engage, IT and payroll issues and liaise with relevant vendors
  • Continue to work with the Leadership Team to roll out enhancements and modifications
  • Work with the Quality and Continuous Improvement Manager to ensure the Managed Payroll Team are working to ISO 9001, 27001 and 27701 standards. 
  • Assist the Quality & Continuous Improvement Manager as required to ensure compliance and control risk within the payroll processes.
  • Regular review of documentation to ensure compliance with regulatory requirements and assist the Quality & Continuous Improvement Manager with the payroll inspections, as needed
  • Support the Managed Payroll Team with NPS action plan for detractor and passive clients
  • Support the Managed Payroll Team to keep the At Risk Register accurate and up to date
  • Supporting the Managed Payroll Team to onboard new clients to include liaising with clients and ensuring expectations are managed and adequate resources are allocated.
  • Prepare and monitor payroll processing schedule for all Managed Payroll Team members
  • Process a number of payrolls each month to validate system integrity and keep up to date on system, legislative and regulatory requirements. 

 

Knowledge and Experience 

  • Experience leading and managing a team of payroll processors
  • Exposure and understanding to current Irish payroll practices 
  • Payroll qualification desirable 
  • Strong team management skills 
  • Be an effective communicator​ who is persuasive, encouraging and motivating
  • Good planning, organisation and time management skills
  • Technically competent with various software programs such as Word, Excel, PowerPoint etc.​

 

Please note:

We occasionally close vacancies early in the event that we receive a high volume of applications. Therefore we recommend you apply as soon as possible.

As one of the UK’s largest privately held software companies, IRIS Software Group exists to simplify the lives of businesses, schools and organisations.

IRIS provides software solutions and services that substantially enhance operational compliance, efficiency and accuracy, empowering the users of our technology to look forward with certainty and confidence.

Over 4 million parents use our software to connect with their child’s school, 18% of UK employees are paid via an IRIS payroll solution, 50,000 SMEs use IRIS cloud bookkeeping and 21,000 firms rely on us for legislative compliance.

Our operational software is the invisible but essential beating heart of our customers’ businesses, supporting them in a range of objectives, from maintaining legislative compliance to boosting engagement with stakeholders and enhancing productivity.

It’s vital these mission-critical functions work first time, every time.

That’s why IRIS helps businesses run the tough stuff, stay compliant and get operational tasks done right first time, every time – so they can focus on productivity and growth.

IRIS is a company built on hiring the best people; our people are our greatest assets.

They enable us to be the innovative, market-leading, and high-performing company that we are today.

We’re delighted to be certified as a Great Place to Work and one of the UK’s Best Workplaces for Women.

These accolades confirm that our employees have a consistently positive experience at IRIS, with the certifications considering employee wellbeing, diversity and inclusion, trust in management, effective communication and recognition/reward.

IRIS is committed to engaging, rewarding and empowering our employees, and this is central to what we do.

This is why we work to create an environment where employees feel like they are part of a team.

We believe in creating a culture of engagement and reward to develop your potential and offer long-term career success. We do this by:

Supporting our managers to be great leaders, providing inspirational management resources and offering dedicated management development training.

Rewarding individual excellence through dedicated initiatives and Employee Awards for demonstrating our values.

Offering regular training and development programmes tailored to each employee’s development needs and providing a commitment to a ‘learning culture’ which shares knowledge, best practice and our long-standing expertise between employees.

We’re committed to a culture of continuous improvement and listen to our employees via regular feedback sessions and employee engagement surveys.

Our employees love the colleagues they work with. We promote a positive environment where our people feel comfortable, make friends and support each other.

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