Product Owner II
This is a Permanent, Full Time vacancy that will close in {x} days at {xx:xx} BST.
The Vacancy
About the Role:
We’re seeking a Product Owner II to drive and shape Staffology Bureau, our cloud-based payroll solution tailored for Accountancy Firms and Payroll Bureaus. You’ll transform the high-level product vision into actionable requirements, collaborate with cross-functional teams to deliver exceptional solutions, and champion adoption across customers and colleagues.
This is a unique opportunity to join a growing, customer-focused business and contribute to the broader IRIS HCM portfolio.
Key Responsibilities:
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Translate the high-level product vision into detailed requirements, continuously engaging stakeholders across the business.
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Create and maintain a clear backlog with prioritised features sequenced for efficient delivery.
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Ensure Bugs, Stories, Features, and EPICs are accurately documented in Azure DevOps (ADO) for smooth sprint execution.
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Co-create acceptance criteria with engineering and QA teams to ensure development meets business objectives.
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Partner with Content Designers to produce guidance that drives awareness and adoption of new features.
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Actively drive adoption of Staffology Bureau to maximise customer retention, NPS, and operational efficiency.
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Advocate for Bureau Software internally and externally through marketing and social media.
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Collaborate with Product and Operational Directors to shape and deliver the Managed Services offering.
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Work with customers and internal stakeholders to prioritise product, service, and technology roadmaps.
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Conduct competitive analysis and monitor market trends to inform product enhancements.
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Maintain strong relationships with internal teams including sales, marketing, support, legal, compliance, professional services, and engineering.
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Support escalation prioritisation from operations, consultants, and implementation teams.
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Keep a regular pulse on customer feedback via shadowing sales calls, user groups, and insight surveys.
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Support sales enablement efforts and participate in high-value commercial presentations.
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Assist Product Managers in maintaining contractual and commercial documentation for managed services offerings.
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Communicate new product or service features to prospects and customers ahead of release.
What We’re Looking For:
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Minimum 2 years’ experience as a Product Owner delivering engaging online software or 5+ years’ experience in payroll software support or payroll service delivery.
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Strong background in product ownership, delivery, or support within payroll, with the ability to work within a wider product team to ensure compliance and alignment with business strategy.
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Experience in payroll and HR compliance, with an understanding of working conditions and regulatory requirements.
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Proven experience working with key stakeholders to define roadmaps and product enhancements (operations, commercial, marketing, product, professional services, board).
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Experience conducting competitive analysis and interpreting market trends from multiple data points.
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Passion for service quality, underpinned by strong technology solutions.
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Strong leadership skills and experience building motivated, high-performing teams.
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Excellent analytical and problem-solving skills.
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Comfortable working in a fast-paced, dynamic environment, with a commitment to innovation and customer satisfaction.
Why Join Us:
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Join a growing, innovative, and customer-centric business investing in its products and people.
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Opportunity to shape payroll and HR solutions with a tangible impact on customers and colleagues.
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Collaborate with a talented, supportive, and ambitious team committed to delivering world-class solutions.
About IRIS
As one of the UK’s largest privately held software companies, IRIS Software Group exists to simplify the lives of businesses, schools and organisations.
IRIS provides software solutions and services that substantially enhance operational compliance, efficiency and accuracy, empowering the users of our technology to look forward with certainty and confidence.
Over 4 million parents use our software to connect with their child’s school, 18% of UK employees are paid via an IRIS payroll solution, 50,000 SMEs use IRIS cloud bookkeeping and 21,000 firms rely on us for legislative compliance.
Our operational software is the invisible but essential beating heart of our customers’ businesses, supporting them in a range of objectives, from maintaining legislative compliance to boosting engagement with stakeholders and enhancing productivity.
It’s vital these mission-critical functions work first time, every time.
That’s why IRIS helps businesses run the tough stuff, stay compliant and get operational tasks done right first time, every time – so they can focus on productivity and growth.
IRIS is a company built on hiring the best people; our people are our greatest assets.
They enable us to be the innovative, market-leading, and high-performing company that we are today.
We’re delighted to be certified as a Great Place to Work and one of the UK’s Best Workplaces for Women.
These accolades confirm that our employees have a consistently positive experience at IRIS, with the certifications considering employee wellbeing, diversity and inclusion, trust in management, effective communication and recognition/reward.
IRIS is committed to engaging, rewarding and empowering our employees, and this is central to what we do.
This is why we work to create an environment where employees feel like they are part of a team.
Why work for IRIS?
The Benefits
Developing your career
We believe in creating a culture of engagement and reward to develop your potential and offer long-term career success. We do this by:
Supporting our managers to be great leaders, providing inspirational management resources and offering dedicated management development training.
Rewarding individual excellence through dedicated initiatives and Employee Awards for demonstrating our values.
Offering regular training and development programmes tailored to each employee’s development needs and providing a commitment to a ‘learning culture’ which shares knowledge, best practice and our long-standing expertise between employees.
We’re committed to a culture of continuous improvement and listen to our employees via regular feedback sessions and employee engagement surveys.
Our employees love the colleagues they work with. We promote a positive environment where our people feel comfortable, make friends and support each other.
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