Senior Content Designer
This is a Permanent, Full Time vacancy that will close in {x} days at {xx:xx} BST.
The Vacancy
✍️ Senior Content Designer – Join Our Global Tech Journey
📍 Location: Hybrid UK (Multiple office Location) ¦ 💼 Work Type: Full-time
🏢 Department: Product
🌍 About IRIS
IRIS Software Group is one of the UK’s leading privately held software companies, on a mission to streamline operations for businesses, schools, and organisations.
We’re not just a company — we’re a transformative powerhouse providing cutting-edge software solutions and services. With our tools, you won’t just be enhancing operational compliance and efficiency; you’ll be reshaping certainty and confidence for our users in their future.
Imagine impacting over 4 million parents who use our software to connect with their children’s schools, the 18% of the UK workforce paid via an IRIS payroll solution, 50,000 SMEs harnessing our cloud bookkeeping services, and 21,000 firms relying on us for compliance.
While our operational software may be the unspoken heartbeat of our clients’ businesses, you — as a member of our team — will be the lifeblood of IRIS. You’ll help businesses tackle complexity, remain compliant, and get tasks right the first time—enabling them to focus on productivity and growth.
We’re proud to be an officially certified Great Place to Work and one of the UK’s Best Workplaces for Women, reflecting our commitment to wellbeing, diversity, inclusion, trust, and reward.
💡 Why This Role Matters
As a Senior Content Designer, you’ll play a key role in shaping how our customers experience IRIS products. You’ll ensure content isn’t just clear and consistent, but strategic — helping users get the most out of our software while aligning with business goals.
You’ll collaborate with designers, engineers, and stakeholders to make complex concepts simple, meaningful, and accessible for thousands of users every day.
🖋️ What You’ll Do
🎯 Lead on content strategy and quality across your product area — driving best practices in UX writing, content design, and accessibility.
🤝 Partner with design, product, and support teams to solve content challenges and improve the customer journey.
📈 Use research, analytics, and feedback to understand user needs and continuously improve content.
🗂️ Write and refine UI copy, help articles, onboarding flows, and in-app communications.
🧭 Define tone of voice frameworks and contribute to IRIS’s wider content vision and strategy.
💬 Conduct reviews and share feedback to uplift the quality of content across the business.
🔍 What We’re Looking For
✨ 5+ years’ experience defining and delivering content strategy in a SaaS or tech environment.
🧠 Experience managing people or projects, and leading on large-scale content initiatives.
📊 Skilled in data-driven, user-centred content design — familiar with tools like user journey mapping and ‘jobs to be done’.
🖋️ Strong UX writing skills with an ability to simplify complex, technical, or financial concepts.
💬 A collaborator and influencer — confident building relationships and aligning stakeholders.
💡 A growth mindset — comfortable working at pace, taking initiative, and embracing feedback.
💜 Why You’ll Love Working Here
🌍 Impact: Your work will shape how thousands of users experience IRIS products.
📈 Growth: Continuous learning, creative autonomy, and clear career progression.
🤝 Belonging: A culture that values authenticity, diversity, and collaboration.
🏆 Recognition: Join an award-winning organisation at the forefront of digital transformation.
🚀 Ready to Apply?
Click Apply — we’re excited to learn about your unique perspective and experience.
If you need adjustments during the process, let us know. We’re committed to making this opportunity accessible to everyone.
🧭 What to Expect
✅ Application Review – We’ll assess your experience and potential.
💬 Initial Conversation – A short call to learn more about you and share details about the role.
🧩 Portfolio Review – Showcase your work, approach, and design thinking.
👥 Final Interviews – Meet the team and explore how you can make an impact.
If you need any adjustments or accommodations during the process, let us know — we’re committed to making this experience accessible for everyone.
About IRIS
As one of the UK’s largest privately held software companies, IRIS Software Group exists to simplify the lives of businesses, schools and organisations.
IRIS provides software solutions and services that substantially enhance operational compliance, efficiency and accuracy, empowering the users of our technology to look forward with certainty and confidence.
Over 4 million parents use our software to connect with their child’s school, 18% of UK employees are paid via an IRIS payroll solution, 50,000 SMEs use IRIS cloud bookkeeping and 21,000 firms rely on us for legislative compliance.
Our operational software is the invisible but essential beating heart of our customers’ businesses, supporting them in a range of objectives, from maintaining legislative compliance to boosting engagement with stakeholders and enhancing productivity.
It’s vital these mission-critical functions work first time, every time.
That’s why IRIS helps businesses run the tough stuff, stay compliant and get operational tasks done right first time, every time – so they can focus on productivity and growth.
IRIS is a company built on hiring the best people; our people are our greatest assets.
They enable us to be the innovative, market-leading, and high-performing company that we are today.
We’re delighted to be certified as a Great Place to Work and one of the UK’s Best Workplaces for Women.
These accolades confirm that our employees have a consistently positive experience at IRIS, with the certifications considering employee wellbeing, diversity and inclusion, trust in management, effective communication and recognition/reward.
IRIS is committed to engaging, rewarding and empowering our employees, and this is central to what we do.
This is why we work to create an environment where employees feel like they are part of a team.
Why work for IRIS?
The Benefits
Developing your career
We believe in creating a culture of engagement and reward to develop your potential and offer long-term career success. We do this by:
Supporting our managers to be great leaders, providing inspirational management resources and offering dedicated management development training.
Rewarding individual excellence through dedicated initiatives and Employee Awards for demonstrating our values.
Offering regular training and development programmes tailored to each employee’s development needs and providing a commitment to a ‘learning culture’ which shares knowledge, best practice and our long-standing expertise between employees.
We’re committed to a culture of continuous improvement and listen to our employees via regular feedback sessions and employee engagement surveys.
Our employees love the colleagues they work with. We promote a positive environment where our people feel comfortable, make friends and support each other.
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