This is a Permanent, Full Time vacancy that will close in {x} days at {xx:xx} BST.
The Vacancy
IRIS Software Group is a leading global provider of mission critical software and services and one of UK’s largest privately held software companies.
We help organisations to make better business decisions by developing integrated software solutions to minimise admin, make business processes more efficient and give more time to do what’s valued.
We started 45 years ago with accountancy software and have evolved to be trusted by more than 100,000 customers in 135 countries around the world. We invest heavily in development using the latest processes and technologies, driven by our Indian and Romanian Product Development Centres to build the next generation of cloud-based accountancy, HR and education solutions.
Our global and domestic payroll and HR solutions are used nearly five million employees. Almost one million UK employees are managed by our HR solutions, and one in eight UK employees are paid through IRIS payroll solutions. We are the largest third-party online tax filer with UK Government, and we are used by 54 of the top 100 US and 91 of the top 100 UK accountancy firms. We also serve over 13,000 schools and academies, and almost five million UK families use our apps to connect to their child’s school.
Founded in 2005, iSAMS By IRIS is the market leader in cloud-based, multi-platform education administration solutions. Transforming the way schools store, manage and communicate information, iSAMS offers a world-class Management Information System (MIS) that is intuitive to use, flexible in its approach and accessible globally.
Purpose :
As a Reporting Services Developer, your main responsibility is to create high-quality reports using SQL Server Reporting Services (SSRS), Power BI and inhouse Report Designer. You'll also provide advice, training, and support to both new and existing iSAMS and Ed:gen customers. This role involves making sure all custom, catalogue/templates, and built-in reports are developed and delivered smoothly and on time
Responsibilities :
As a Reporting Services Developer in this team, your role involves the following:
• Meeting deadlines, and delivering on requirements.
• Keeping the Service Desk logging system accurate and up-to-date, including adding detailed notes to calls.
• Collaborating with existing Report Developers to provide report development services.
• Designing visually appealing reports using SSRS and Power BI
• Proactively offering solutions and maintaining a high level of service.
• Using remote access technology, knowledge sources, and diagnostic tools to resolve or direct tickets to appropriate teams.
• Identifying recurring incidents or requests and raising awareness.
• Assisting with technical and non-technical 'How To' queries as needed.
• Maintaining accurate information to reduce the impact on the stakeholders, such as technical data for support forums and internal documentation.
• Participating in team projects aimed at improving report quality and service efficiency.
• Engaging in continuous learning and development activities within the team.
• Regularly reviewing internal procedures for accuracy and proposing necessary alterations.
• Maintaining a solid understanding of the iSAMS/Ed:gen product and staying current with system developments.
• Undertaking other reasonable tasks or projects that support iSAMS/Ed:gen business needs and align with your capabilities
• Attending in person events such as team meetings
Experience :
• Proficient in creating reports using Microsoft SQL Server Reporting Services (SSRS).
• Understanding of Microsoft Power BI.
• Strong SQL skills in T-SQL.
• Prior experience in direct interaction with clients or customers.
• Able to adjust smoothly to changing demands.
• Approaches work with a "can do" attitude.
• Willing and capable of acquiring new knowledge and skills on the job
About IRIS
As one of the UK’s largest privately held software companies, IRIS Software Group exists to simplify the lives of businesses, schools and organisations.
IRIS provides software solutions and services that substantially enhance operational compliance, efficiency and accuracy, empowering the users of our technology to look forward with certainty and confidence.
Over 4 million parents use our software to connect with their child’s school, 18% of UK employees are paid via an IRIS payroll solution, 50,000 SMEs use IRIS cloud bookkeeping and 21,000 firms rely on us for legislative compliance.
Our operational software is the invisible but essential beating heart of our customers’ businesses, supporting them in a range of objectives, from maintaining legislative compliance to boosting engagement with stakeholders and enhancing productivity.
It’s vital these mission-critical functions work first time, every time.
That’s why IRIS helps businesses run the tough stuff, stay compliant and get operational tasks done right first time, every time – so they can focus on productivity and growth.
IRIS is a company built on hiring the best people; our people are our greatest assets.
They enable us to be the innovative, market-leading, and high-performing company that we are today.
We’re delighted to be certified as a Great Place to Work and one of the UK’s Best Workplaces for Women.
These accolades confirm that our employees have a consistently positive experience at IRIS, with the certifications considering employee wellbeing, diversity and inclusion, trust in management, effective communication and recognition/reward.
IRIS is committed to engaging, rewarding and empowering our employees, and this is central to what we do.
This is why we work to create an environment where employees feel like they are part of a team.
Why work for IRIS?
The Benefits
Developing your career
We believe in creating a culture of engagement and reward to develop your potential and offer long-term career success. We do this by:
Supporting our managers to be great leaders, providing inspirational management resources and offering dedicated management development training.
Rewarding individual excellence through dedicated initiatives and Employee Awards for demonstrating our values.
Offering regular training and development programmes tailored to each employee’s development needs and providing a commitment to a ‘learning culture’ which shares knowledge, best practice and our long-standing expertise between employees.
We’re committed to a culture of continuous improvement and listen to our employees via regular feedback sessions and employee engagement surveys.
Our employees love the colleagues they work with. We promote a positive environment where our people feel comfortable, make friends and support each other.
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