Content Designer
This is a , Full Time vacancy that will close in {x} days at {xx:xx} BST.
The Vacancy
The Role:
As a Content Designer, you’ll work on the end-to-end customer journey of a task or job that our Education HR users complete, using our cloud platform. You know about Agile methodology and can apply an Agile mindset to all aspects of your work. You thrive in a fast-paced environment and are comfortable with taking some risks to enable rapid delivery.
You’ll be creating, updating, and reviewing content around the user journey. You’ll be adept at using evidence (data) and research to inform decisions and change things for the better.
As an integral member of the Product team, you’ll also be instrumental in developing existing, and composing new content to, guide and support our users to get the best experience from our software.
This role requires excellent writing skills, the ability to communicate effectively, and work collaboratively with stakeholders. You’ll work autonomously and know how to create effective content for digital channels.
Main Responsibilities:
– Prioritise and manage the end-to-end execution of content design projects, ensuring focus on driving impactful results for users and the business
– Ensure content is user-centred, aligned with both business objectives and customer needs, and delivered within deadlines
– Work closely with Product & Content Design team to build and implement content strategies across the portfolio
– Drive collaboration with product managers, designers, engineers, and other teams to embed content design seamlessly into product development
– Ensure the team aligns effectively with cross-functional teams across the organisation to address content challenges and implement cohesive solutions
– Oversee project timelines, manage workloads, and maintain high standards of quality in all content outputs
– Establish and guide the adoption of content design best practices, tools, and processes across the organisation
Use data and insights to continuously refine and improve content design strategies and delivery approaches to enhance user experience and business outcomes
About IRIS
As one of the UK’s largest privately held software companies, IRIS Software Group exists to simplify the lives of businesses, schools and organisations.
IRIS provides software solutions and services that substantially enhance operational compliance, efficiency and accuracy, empowering the users of our technology to look forward with certainty and confidence.
Over 4 million parents use our software to connect with their child’s school, 18% of UK employees are paid via an IRIS payroll solution, 50,000 SMEs use IRIS cloud bookkeeping and 21,000 firms rely on us for legislative compliance.
Our operational software is the invisible but essential beating heart of our customers’ businesses, supporting them in a range of objectives, from maintaining legislative compliance to boosting engagement with stakeholders and enhancing productivity.
It’s vital these mission-critical functions work first time, every time.
That’s why IRIS helps businesses run the tough stuff, stay compliant and get operational tasks done right first time, every time – so they can focus on productivity and growth.
IRIS is a company built on hiring the best people; our people are our greatest assets.
They enable us to be the innovative, market-leading, and high-performing company that we are today.
We’re delighted to be certified as a Great Place to Work and one of the UK’s Best Workplaces for Women.
These accolades confirm that our employees have a consistently positive experience at IRIS, with the certifications considering employee wellbeing, diversity and inclusion, trust in management, effective communication and recognition/reward.
IRIS is committed to engaging, rewarding and empowering our employees, and this is central to what we do.
This is why we work to create an environment where employees feel like they are part of a team.
Why work for IRIS?
The Benefits
Developing your career
We believe in creating a culture of engagement and reward to develop your potential and offer long-term career success. We do this by:
Supporting our managers to be great leaders, providing inspirational management resources and offering dedicated management development training.
Rewarding individual excellence through dedicated initiatives and Employee Awards for demonstrating our values.
Offering regular training and development programmes tailored to each employee’s development needs and providing a commitment to a ‘learning culture’ which shares knowledge, best practice and our long-standing expertise between employees.
We’re committed to a culture of continuous improvement and listen to our employees via regular feedback sessions and employee engagement surveys.
Our employees love the colleagues they work with. We promote a positive environment where our people feel comfortable, make friends and support each other.
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