International Business Operations Analyst
This is a , Full Time vacancy that will close in {x} days at {xx:xx} BST.
The Vacancy
🌍 International Business Operations Analyst
📍 Location: Glasgow - Hybrid (2 days in office, 3 days from home)
💼 Reporting to: Team Lead International Shared Service
👥 Direct Reports: None
About IRIS Software Group
IRIS Software Group is one of the UK’s largest privately held software companies. Our purpose is to be the most trusted provider of mission-critical software and services, empowering our clients to succeed with ease and accuracy. We serve over 120,000 customers globally, including top UK and US accountancy firms, and help businesses and schools focus on what matters most.
🔍 Role Overview
We’re looking for an International Business Operations Analyst to join our dynamic HR Consulting and Payroll teams at IRIS HR Consulting. In this key role, you’ll provide administrative support across our Compensation & Benefits, HR Solutions, and Payroll teams, ensuring we deliver world-class service to our clients.
🎯 Key Responsibilities
Compensation & Benefits Team Administration:
- 📊 Maintain and update client benefit data using Excel.
- ✉️ Onboard new hires with benefits information and handle enrollments with brokers.
- 🚀 Assist with annual benefit renewals and manage ongoing administration tasks.
HR Solutions Team Administration:
- 💻 Enter and manage employee data in HR software and client systems.
- 🔄 Create and manage workflow processes for our clients using HR software and CRM.
- 📑 Provide client training and run reports to ensure smooth operations.
Payroll & Payments Team Administration:
- 📧 Notify clients of outstanding payroll funds and process benefit schedules.
- 💸 Submit payments for approval and assist with fund reconciliation.
- 🗂️ Support system admin tasks for new and existing clients, ensuring accurate records.
🛡️ Professional Support:
- 🔧 Assist with onboarding new clients to the IRIS portal.
- 📆 Manage annual tasks, user maintenance, and CRM administration.
- 🤝 Provide ongoing support for system enhancements and mapping.
🔑 What We’re Looking For
- ✔️ Minimum 1 year of HR or Payroll Administration experience.
- 🌐 Familiarity with HRIS and CRM systems, and experience with global companies.
- 🔍 Attention to detail and a client-focused mindset.
- 🧩 Ability to work across teams, with strong organizational and process-oriented skills.
- 💻 High proficiency in Excel and the Microsoft Office suite.
💡 Desirable Skills:
- Multilingual abilities and an interest in HR Consultancy are a plus!
About IRIS
As one of the UK’s largest privately held software companies, IRIS Software Group exists to simplify the lives of businesses, schools and organisations.
IRIS provides software solutions and services that substantially enhance operational compliance, efficiency and accuracy, empowering the users of our technology to look forward with certainty and confidence.
Over 4 million parents use our software to connect with their child’s school, 18% of UK employees are paid via an IRIS payroll solution, 50,000 SMEs use IRIS cloud bookkeeping and 21,000 firms rely on us for legislative compliance.
Our operational software is the invisible but essential beating heart of our customers’ businesses, supporting them in a range of objectives, from maintaining legislative compliance to boosting engagement with stakeholders and enhancing productivity.
It’s vital these mission-critical functions work first time, every time.
That’s why IRIS helps businesses run the tough stuff, stay compliant and get operational tasks done right first time, every time – so they can focus on productivity and growth.
IRIS is a company built on hiring the best people; our people are our greatest assets.
They enable us to be the innovative, market-leading, and high-performing company that we are today.
We’re delighted to be certified as a Great Place to Work and one of the UK’s Best Workplaces for Women.
These accolades confirm that our employees have a consistently positive experience at IRIS, with the certifications considering employee wellbeing, diversity and inclusion, trust in management, effective communication and recognition/reward.
IRIS is committed to engaging, rewarding and empowering our employees, and this is central to what we do.
This is why we work to create an environment where employees feel like they are part of a team.
Why work for IRIS?
The Benefits
Developing your career
We believe in creating a culture of engagement and reward to develop your potential and offer long-term career success. We do this by:
Supporting our managers to be great leaders, providing inspirational management resources and offering dedicated management development training.
Rewarding individual excellence through dedicated initiatives and Employee Awards for demonstrating our values.
Offering regular training and development programmes tailored to each employee’s development needs and providing a commitment to a ‘learning culture’ which shares knowledge, best practice and our long-standing expertise between employees.
We’re committed to a culture of continuous improvement and listen to our employees via regular feedback sessions and employee engagement surveys.
Our employees love the colleagues they work with. We promote a positive environment where our people feel comfortable, make friends and support each other.
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