Generous holiday allowance
Charity / volunteering days
Income protection insurance

Senior Payroll Implementation Analyst

Salary Competitive + Bonus + Benefits
Location Burlington, ON
Mergefield Title {Mergefield Value}
Mergefield Title {Mergefield Value}

This is a Permanent, Full Time vacancy that will close in {x} days at {xx:xx} BST.

The role of a PSI Senior Implementation Specialist is critical in establishing the initial interaction with a new client/partner. The Implementation experience is the first measurable experience for PSI partners and clients, setting the tone for the daily boutique-managed services experience PSI Payroll Services Inc. provides.

The Implementation Specialist will work with the client/PSI Partner and the Implementation Team to ensure that clients new to PSI Payroll Services are set up in a timely and accurate way. They will provide guidance and assistance to collect and enter all required information while ensuring a seamless transition in the client’s payroll process and output reporting requirements.



  • Act as point of contact with new clients while assisting in discovery, gap analysis and solutions.
  • Works collaboratively with clients and stakeholders to develop an implementation project plan.
  • Leads regular progress meetings.
  • Creation of the company shell in the payroll software ensuring that all relevant data is collected and entered.
  • Identify, collect, and upload all relevant year-to-date values if any.
  • Training, testing, and validation with the client before the first 'LIVE' payroll processing run.
  • Audits the payroll system to ensure data integrity and accuracy.
  • Determine the level of complexity of the new client payroll for distribution purposes.
  • Process the client payrolls until it can be seamlessly transitioned to the Operations team.
  • Assist in the development of streamlined data processes and recommend improvements where appropriate.
  • Provide feedback to the Head of Implementation on the transition of new customers.
  • Assist Management in developing audit procedures to ensure accuracy.
  • Assist in the year-end process and perform special tasks as requested by Management.

Ideal Experience & Competencies that we're looking for 


  • Post-secondary education or equivalent business experience
  • 4 Years of work experience in a multiprovincial payroll environment or Payroll Processing Centre.  Quebec payroll knowledge.
  • Legislative compliance in all jurisdictions.
  • Payroll Compliance Professional (formerly Payroll Compliance Practitioner) Certificate required.
  • Payroll Leadership Professional (formerly Certified Payroll Management) Certificate and relevant work experience (Desired)
  • Strong active listening skills and exceptional customer/partner service focus and approach
  • Clear and professional communication and presentation skills (written and verbal)
  • Strong organizational skills with proven ability to organize, multitask and effectively manage tight timelines and projects with strong follow up. 
  • Highly motivated independent thinker possessing an intrinsic passion for quality
  • Ability to work in a changing environment while consistently achieving quality standards
  • Proven ability to work and solve problems independently as well as within a team environment

As one of the UK’s largest privately held software companies, IRIS Software Group exists to simplify the lives of businesses, schools and organisations.

IRIS provides software solutions and services that substantially enhance operational compliance, efficiency and accuracy, empowering the users of our technology to look forward with certainty and confidence.

Over 4 million parents use our software to connect with their child’s school, 18% of UK employees are paid via an IRIS payroll solution, 50,000 SMEs use IRIS cloud bookkeeping and 21,000 firms rely on us for legislative compliance.

Our operational software is the invisible but essential beating heart of our customers’ businesses, supporting them in a range of objectives, from maintaining legislative compliance to boosting engagement with stakeholders and enhancing productivity.

It’s vital these mission-critical functions work first time, every time.

That’s why IRIS helps businesses run the tough stuff, stay compliant and get operational tasks done right first time, every time – so they can focus on productivity and growth.

IRIS is a company built on hiring the best people; our people are our greatest assets.

They enable us to be the innovative, market-leading, and high-performing company that we are today.

We’re delighted to be certified as a Great Place to Work and one of the UK’s Best Workplaces for Women.

These accolades confirm that our employees have a consistently positive experience at IRIS, with the certifications considering employee wellbeing, diversity and inclusion, trust in management, effective communication and recognition/reward.

IRIS is committed to engaging, rewarding and empowering our employees, and this is central to what we do.

This is why we work to create an environment where employees feel like they are part of a team.

We believe in creating a culture of engagement and reward to develop your potential and offer long-term career success. We do this by:

Supporting our managers to be great leaders, providing inspirational management resources and offering dedicated management development training.

Rewarding individual excellence through dedicated initiatives and Employee Awards for demonstrating our values.

Offering regular training and development programmes tailored to each employee’s development needs and providing a commitment to a ‘learning culture’ which shares knowledge, best practice and our long-standing expertise between employees.

We’re committed to a culture of continuous improvement and listen to our employees via regular feedback sessions and employee engagement surveys.

Our employees love the colleagues they work with. We promote a positive environment where our people feel comfortable, make friends and support each other.

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