International Payments Analyst
This is a Permanent, Full Time vacancy that will close in {x} days at {xx:xx} BST.
The Vacancy
IRIS FMP’s Global Payments team are looking to recruit a Global Payments Specialist to facilitate payroll payments on behalf of IRIS FMP’s payroll customers.
As a team, they currently deliver c. £300M/50,000 payments a year to over 200 countries and territories in multiple currencies. IRIS Software Group partners with Western Union Business Solutions (WUBS/Convera) to offer our Global Payments solution which allows customers to send us one payment for all of their payroll and invoice needs.
The Global Payments Specialist will manage the inbound funds from clients and outbound funds to the relevant beneficiaries for client payrolls – e.g., salary, tax, and pension payments.
You will manage funds reconciliations of inbound and outbound funds using WUBS’ GlobalPay platform and client payment confirmations, resolving any internal and external queries relating to this and escalating any issues to the Global Payments Team Leader as appropriate.
Responsibilities
- Set up and maintain beneficiaries (client employees and third parties) on payments software
- Approval of payments raised by junior colleagues
- Assist Global Payments Team Leader with ad hoc administration duties as required
- Assist Global Payments Team Leader to ensure that all departmental KPIs are met and SLA reporting is completely accurately and promptly
- Manage internal/external queries with our payments partner to ensure that funds are requested and received ahead of credit dates.
- Manage all payments end-to-end from inbound funds to outbound funds to beneficiaries, by payment regulations, and internal approval models and ensuring credit dates are met, inclusive of salary pay dates and deadlines with tax/benefits offices
- Proactively engage internal and external stakeholders (e.g. customers, tax or benefit offices, subcontractors) via multiple communication tools as required.
- Query and incident management, inclusive of escalation to Global Payments Team Leader or other team managers as required.
- Consistently promotes best practices providing services and support to internal and external stakeholders, driving customer retention.
Ideal person and competencies
- Strong financial and commercial acumen • A solid understanding/experience working with international companies across multiple time zones and cultures, inclusive of the currencies within these countries
- Previous experience within a payroll environment would be useful, previous experience within a payments environment preferred
- Previous experience and a proven track record of processing accurate, compliant payments is a must.
- Client-focused and Commercial acumen
- Excellent communicator
- Innovative and creative thinker
- Effective decision maker
- Organised worker
- Strong mathematical understanding
- Highly proficient using Excel and Office 365 suite
About IRIS
As one of the UK’s largest privately held software companies, IRIS Software Group exists to simplify the lives of businesses, schools and organisations.
IRIS provides software solutions and services that substantially enhance operational compliance, efficiency and accuracy, empowering the users of our technology to look forward with certainty and confidence.
Over 4 million parents use our software to connect with their child’s school, 18% of UK employees are paid via an IRIS payroll solution, 50,000 SMEs use IRIS cloud bookkeeping and 21,000 firms rely on us for legislative compliance.
Our operational software is the invisible but essential beating heart of our customers’ businesses, supporting them in a range of objectives, from maintaining legislative compliance to boosting engagement with stakeholders and enhancing productivity.
It’s vital these mission-critical functions work first time, every time.
That’s why IRIS helps businesses run the tough stuff, stay compliant and get operational tasks done right first time, every time – so they can focus on productivity and growth.
IRIS is a company built on hiring the best people; our people are our greatest assets.
They enable us to be the innovative, market-leading, and high-performing company that we are today.
We’re delighted to be certified as a Great Place to Work and one of the UK’s Best Workplaces for Women.
These accolades confirm that our employees have a consistently positive experience at IRIS, with the certifications considering employee wellbeing, diversity and inclusion, trust in management, effective communication and recognition/reward.
IRIS is committed to engaging, rewarding and empowering our employees, and this is central to what we do.
This is why we work to create an environment where employees feel like they are part of a team.
Why work for IRIS?
The Benefits
Developing your career
We believe in creating a culture of engagement and reward to develop your potential and offer long-term career success. We do this by:
Supporting our managers to be great leaders, providing inspirational management resources and offering dedicated management development training.
Rewarding individual excellence through dedicated initiatives and Employee Awards for demonstrating our values.
Offering regular training and development programmes tailored to each employee’s development needs and providing a commitment to a ‘learning culture’ which shares knowledge, best practice and our long-standing expertise between employees.
We’re committed to a culture of continuous improvement and listen to our employees via regular feedback sessions and employee engagement surveys.
Our employees love the colleagues they work with. We promote a positive environment where our people feel comfortable, make friends and support each other.
Documents
Alternatively, please sign in with...
Published
Not PublishedClosing
in X days