International Payroll Advisor
This is a Permanent, Full Time vacancy that will close in {x} days at {xx:xx} BST.
The Vacancy
IRIS Software Group is one of the UK’s largest privately held software companies.
Its purpose is to be the most trusted provider of mission-critical software and services, ensuring customers get it right the first time, every time.
As we continue to scale globally, IRIS Fully Managed Payroll (owned by IRIS Software Group) seeks an International Payroll Operations Advisor.
The role
The International Payroll Operations Advisor is a client-focused role that is responsible for guiding and supporting new clients through setting up and onboarding their new international payrolls and supporting services.
You will work closely with In-Country providers and operational teams within the business to achieve an on-time successful onboarding experience and drive client success with strict adherence to payment requirements, deadlines and following processes.
Main responsibilities
- Support clients through multiple country payroll setups.
- Work closely with HRC teams to deliver supporting HR services to clients during setup.
- Follow documented processes.
- Successfully manage handovers to operational teams when complete.
- Creating processing documentation as required.
- Operations updating of payroll onboarding documents.
- Act as cover for new client system setups when required. • Support colleagues and managers to cover absences.
- Maintaining accurate and timely data on the CRM system
- Maintain best practices, policies, and procedures to drive client satisfaction, innovation, and revenue success
Ideal candidate experience and competency
- At least 2 years experience in the International Payroll industry
- Experience in working with multi-functional teams
- Knowledge of CRM systems
- Advanced excel skills
- Excellent attention to detail
- Client focus
- Organised worker and process-orientated
- Highly proficient in using Excel and other programs in Microsoft Office suite.
- Good written and verbal communication, interpersonal abilities
- Reliable with adherence to confidentiality and data privacy obligations
- Ability to work with different personality types and working styles.
About IRIS
As one of the UK’s largest privately held software companies, IRIS Software Group exists to simplify the lives of businesses, schools and organisations.
IRIS provides software solutions and services that substantially enhance operational compliance, efficiency and accuracy, empowering the users of our technology to look forward with certainty and confidence.
Over 4 million parents use our software to connect with their child’s school, 18% of UK employees are paid via an IRIS payroll solution, 50,000 SMEs use IRIS cloud bookkeeping and 21,000 firms rely on us for legislative compliance.
Our operational software is the invisible but essential beating heart of our customers’ businesses, supporting them in a range of objectives, from maintaining legislative compliance to boosting engagement with stakeholders and enhancing productivity.
It’s vital these mission-critical functions work first time, every time.
That’s why IRIS helps businesses run the tough stuff, stay compliant and get operational tasks done right first time, every time – so they can focus on productivity and growth.
IRIS is a company built on hiring the best people; our people are our greatest assets.
They enable us to be the innovative, market-leading, and high-performing company that we are today.
We’re delighted to be certified as a Great Place to Work and one of the UK’s Best Workplaces for Women.
These accolades confirm that our employees have a consistently positive experience at IRIS, with the certifications considering employee wellbeing, diversity and inclusion, trust in management, effective communication and recognition/reward.
IRIS is committed to engaging, rewarding and empowering our employees, and this is central to what we do.
This is why we work to create an environment where employees feel like they are part of a team.
Why work for IRIS?
The Benefits
Developing your career
We believe in creating a culture of engagement and reward to develop your potential and offer long-term career success. We do this by:
Supporting our managers to be great leaders, providing inspirational management resources and offering dedicated management development training.
Rewarding individual excellence through dedicated initiatives and Employee Awards for demonstrating our values.
Offering regular training and development programmes tailored to each employee’s development needs and providing a commitment to a ‘learning culture’ which shares knowledge, best practice and our long-standing expertise between employees.
We’re committed to a culture of continuous improvement and listen to our employees via regular feedback sessions and employee engagement surveys.
Our employees love the colleagues they work with. We promote a positive environment where our people feel comfortable, make friends and support each other.
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